Monday, September 10, 2012

Polish Me Up - Glymm Promotion

UPDATE (April 2013): Please read my most recent post on Glymm before ordering from this company.

I hope I don't regret this.

Last Friday, while being caught in the stupor of a never-ending workday, I noticed this Glymm promotion on Facebook.



The terms & conditions on Glymm's Facebook page read as follows:

Promotion code must be entered in promo code box at checkout. Your monthly box will contain a full size nail polish, this full size nail polish will be in addition to your regular assortment of products which will include 4-5 deluxe size samples for one full year. Promotion will run for a limited time only. Order before September 30th and you will receive your first box in October. Glymm reserves the right to end this promotion at any time without notification. Questions? info@glymmgroup.com

I noticed a few monthly subscribers had commented on the post, wanting to take advantage of the promotion, and Glymm replied that we could e-mail customer service to transfer our service over to an annual basis to take advantage of the offer. I immediately sent an e-mail to inquire.

This morning, I received a prompt reply from Glymm indicating they had cancelled my monthly subscription so I could sign up again to take advantage of the offer. I'm not gonna lie, I thought about just going about my day and not signing up again at all... but then my beauty box obsession took over so I bit the bullet and forked over the dough.

The sensible part of me hates being locked into a company so it's quite uncharacteristic of me to do something like this... the good thing is that the total price would have worked out to be the same as my grandfathered monthly price of $10 (if I had continued my subscription for another year) and I received 120 Glymm points for signing up again. Overall, I have been happy with my subscription so I'm hoping Glymm won't let us down.

A few subscribers also asked what brand of nail polish would be included but there was no response from Glymm. I'll be reasonably content as long as it's a decent brand (even drug store is fine by me) in a colour I have not already received from Glymm.

If you wish to join Glymm through my invitation, I will earn 50 points and send heaps of good karma your way!

FTC: I am not affiliated with Glymm and paid for the annual subscription.

7 comments:

  1. I guess this isn't one of the boxes you'll be cancelling! ;)

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    1. haha, i thought about it but glymm was never really on the chopping block. i'm just hoping things don't get worse now that i've signed up for a year... it's a bit of a risk.

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  2. Okay, so I emailed Glymm about this too, and they told me that there's no way to change my membership so that I can sign up again with this promotion. What the heck is going on over there?

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    1. Sorry, should say that I have a one-year subscription. I assume that's what's causing the issue, but what a slap in the face! I believed in their service enough to give up a good chunk of money for a subscription, and now they're telling me that because of that, I don't qualify for this? Really shoddy customer service.
      I sent them another email and suggested that they have a subscription upgrade option available in the store, where I would be charged the additional $2/month to take advantage of this promotion. I'll let you know what they say about that.

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    2. your experience is exactly the reason i was worried about signing up for a year. i've noticed that glymm has a mentality of trying to keep people from cancelling rather than rewarding loyal subscribers... that seems really backwards. i've read that glymm will offer a bonus sample when people call to cancel, which is definitely a slap in the face to loyal subscribers. most people would take the bonus and then cancel anyway!

      glymm really needs to re-think its strategy. i definitely think they need to come up with some way of redeeming this offer to current annual subscribers. your suggestion to upgrade is a great idea... please let me know how this plays out!

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  3. I'm in the same boat as you. Canceled my grandfather price and subscribe to this yearly bonus. DAMN YOU GLYM.

    I'm wondering when will we receive our nail polish? because we didn't get one for September..... ??

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    Replies
    1. hahah, my thoughts exactly. i read that the free nail polish starts in october... they're being very vague about the brand so we'll see what next month will bring...

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